LTV to CAC ratio calculator
LTV:CAC stands for lifetime value (LTV) to customer acquisition cost (CAC): the ratio between the two.
LTV:CAC compares what a customer is worth with what it cost to win them. 3:1 means each customer brings in three times their acquisition cost in gross profit.
The formula
LTV:CAC = LTV ÷ CAC
Worked example: 7.4:1
The example is a UK software company in one month: £50,000 of revenue excluding VAT, 400 customers and £180,000 in the bank.
- LTV £2,233 ÷ CAC £300 = 7.4:1
Work out your LTV:CAC
Until you type a figure, the results show an example business. Fill in only what you know: from then on every result uses your figures alone, and nothing you type leaves your browser.
LTV:CAC for the example
Example7.4:1
- LTV £2,233 ÷ CAC £300 = 7.4:1
Formula: LTV ÷ CAC.
- LTV
- £2,233
- CAC
- £300
Everything your numbers show
For the example business: 29 of 29. Type your own figures to replace them. Select one for its page.
- Revenue£50,000a month
- VATValue added tax£6,000a month
- MRRMonthly recurring revenue£40,000a month
- ARRAnnual recurring revenue£480,000a year
- GMVGross merchandise value£250,000a month
- ARPUAverage revenue per user£119.62a month
- CACCustomer acquisition cost£300a customer
- LTVLifetime value£2,233a customer
- LTV:CACLifetime value to acquisition cost7.4:1
- Churn3.0%a month
- NRRNet revenue retention99.6%a month
- GRRGross revenue retention95.7%a month
- AOVAverage order value£111.11an order
- Gross margin70.0%
- EBITDAEarnings before interest, taxes, depreciation and amortisation−£4,000a month
- ROIReturn on investment30.0%
- YoYYear-on-year growth66.7%year on year
- MoMMonth-on-month growth6.4%month on month
- QoQQuarter-on-quarter growthNeeds quarterly figures
- Burn rate£9,000a month
- Runway20 months
- Operating cash flow−£7,000a month
- Profit and loss−£5,000a month
- Balance sheet£160,000Net assets
- Cash flow−£9,000a month
- COGSCost of goods sold£15,000a month
- OPEXOperating expenditure£39,000a month
- CAPEXCapital expenditure£2,000a month
- FTEFull-time equivalent8.0
How to read your result
Below 1:1, every new customer loses money. A very high ratio can mean you could spend more on growth.
Watch out for
Both halves must use the same customers and period. A year of churn against a month of spend gives a meaningless ratio.
Last checked . Estimates only, not financial, tax or legal advice: check your accounts and documents, and take advice before you act. More terms in the startup glossary.