Average order value (AOV) calculator

AOV is the average value of each order: revenue divided by the number of orders. The calculator shows it without VAT and with VAT, which is what customers paid.

The formula

AOV = revenue ÷ number of orders

Worked example: £111.11 an order

The example is a UK software company in one month: £50,000 of revenue excluding VAT, 400 customers and £180,000 in the bank.

  1. £50,000 ÷ 450 orders = £111.11

Try it with your numbers

Work out your AOV

It starts on the example. Replace any figure with your own; nothing you type leaves your browser.

Your business numbers

Start with any one figure. Each one you add works out more below. Your numbers are kept in this browser only.

What this calculation uses

Everything you invoiced in the period.

VAT rate on your sales

Or invoices, for a service business.

Add more of your numbers

Open a group to fill it in. Everything you add shows up in the list below the calculator.

Sales and VAT
My figures cover one

Input VAT on your purchases in the period.

Subscriptions and contracts, excluding VAT.

Marketplaces only: what buyers paid in total.

Costs

Costs that grow with each sale: materials, hosting, payment fees.

Salaries, employer National Insurance, pensions, freelancers.

Ads, sales salaries and tools.

Rent, software, insurance, admin.

From your accounts. 0 if you have none.

For the period, if you pay any.

Things that last more than a year.

Customers and orders
Recurring revenue over one month

Extra MRR from existing customers.

Growth
Cash

In the period, not what you invoiced.

In the period, not counting equipment.

Balance sheet

Cash, equipment, money owed to you.

Loans, bills, tax due.

Team

Everyone added together.

One investment or campaign

On a campaign, a hire or a piece of kit.

Extra gross profit it produced.

Your AOV

£111.11

an order

  1. £50,000 ÷ 450 orders = £111.11

Formula: Revenue ÷ number of orders.

Including VAT
£133.33
what customers paid

Everything your numbers show

29 of 29 worked out so far. Select one for its page.

How to read your result

A higher AOV spreads fixed costs per order, such as delivery and payment fees, over more revenue, which helps margins.

Watch out for

Decide whether refunds come off first, and do it the same way every month.

Last checked . Estimates only, not financial, tax or legal advice: check your accounts and documents, and take advice before you act. More terms in the startup glossary.

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