Training is a key requirement for startup businesses. Too often the required transfer of knowledge and information employees need and can use in the workplace just doesn’t happen.
Startups face unique challenges in delivering the necessary employee training on a bootstrapped budget. While the task can be difficult, it’s by no means impossible. Here are some tips to help you make your employee training more effective and ensure your workers are learning what they need to do their jobs more efficiently.
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Determine what your employee training needs are before you begin.
Knowing what skills your employees may be lacking and what knowledge they need to grasp is the first step in creating effective training solutions. Complete needs and skills analyses will help you determine what your employees need, which will then help you know what kind of training to offer them.
Evaluate each employee’s individual job effectiveness to see if the proper tools and information have been provided to ensure success.
If an employee is struggling to perform a specific job task, is it because he doesn’t understand what’s expected of him, or is it because he doesn’t have the interest or talent needed to learn to do the job satisfactorily?
Help your employees understand why they need specific training rather than just setting up mandatory sessions.
Be sure the employee understands how the training will help her to do a better job and to contribute to the company’s goals.
Offer recognition for completed training.
A small reward is helpful as well. For instance, something as simple as a certificate of completion with the employee’s name and CEO’s signature, or a mention in the company newsletter is enough to let employees know they matter and their success is important.
Be sure the training offered is relevant to the employee who’s being trained.
While general training or professional improvement courses offer value, for busy employees who must be away from their jobs to take a course, it’s frustrating to take a class that doesn’t specifically help them do their jobs better. If necessary, customize training modules to ensure they fit your business’s needs specifically.
Offer training detailed enough to help employees deal with specific situations.
For instance, a general customer service course may not provide enough information for an employee who is struggling to deal with difficult customers. If the training is too basic and doesn’t offer tangible help, employees might consider it a waste of time and it could lose the bulk of its potential effectiveness.
These are only a few of the many ways you can help make your employee training more effective and help ensure your employees are walking away with the knowledge they need to perform their jobs more efficiently as well.