Can digitization break India’s communication and education barriers down?
India is going through its biggest push towards digitization at present. While the government has rolled out the Digital India initiative and is working towards making at least one person in every household digitally literate (through its Digital Saksharata Abhiyan), there is still a lot that is left to be done.
In fact, technology has the power to break through the barriers that are plaguing communication and education.
In the next couple of years, an entire generation will have primarily grown up in a digital world. Their familiarity with technology, reliance on mobile communications, and the desire to remain in contact with large networks of individuals will transform how we work and how we consume, according to Strategy&. Digitization begins with communication.
It allows for maximum outreach through minimal investment and is in fact a great leveler.
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Companies need their critical workforces to work smarter, faster and more productively.
With businesses moving towards the 24/7 cycle, the constant need to communicate with employees and customers mean that enterprises are harnessing the power of the virtual communication modes very often.
Apart from the regular communication tools, companies are also relying heavily on collaboration platforms like Yammer, Chatter and Jive, and crowdsourcing technologies such as AnswerHub and Spigit are now being used extensively in order to help employees share knowledge and form productive business relationships beyond natural work groups.
Such Enterprise Collaboration platforms will bring in better customer experiences, evolve towards broader communication needs and integrate more tightly with other business applications.
The bedrock of a productive workforce is definitely good quality education. The proliferation of mobile devices and the growth of internet in the country has meant that education is at reach for many individuals and it certainly doesn’t have to confine to brick-and-mortar.
India and China are leading the rising mobile adoption in the Asia Pacific region. According to Forrester the total number of mobile users will move to 5.5 billion by 2022.
This figure is almost double of what it is currently. There are already apps and mobile learning websites aimed at K-12 and higher education.
The global online tutoring market is also expected to double over the next few years. The global K-12 online tutoring market is projected to grow at a compound annual growth rate (CAGR) of 12.75 percent from 2017-2021, up from a CAGR of 6% from 2016 to 2020, according to a recent Technavio report.
Virtual classrooms are on the rise with the adoption of tools such as Google Hangouts, Skype, Syncpad. Digital education can be the answer to India’s problem of quality education.
The country is facing a number of challenges that need to be overcome such as poor facilities and infrastructure, dearth of good teachers and the low economic conditions of the students.
Digital technologies can help level the playing field and impart good quality education and ensure that learning is accessible to all.
In short, while there are infrastructural issues plaguing digitization, it still is India’s answer to reaching out to the rural population and breaking the age-old shackles around education.