Social Media is playing an Important role in every day’s life. It is also influencing consumers decision making before making a purchase with brands.
If people find something, they immediately start discussing that on Social Media. So, It is very Important for Brands to keep eye on the what people are talking about their brand on social media and this is the space where social media monitoring comes.
There’s plenty of different social media tools available to you which you can use to measure your social media efforts effectively and Razor Social had done a great infographic that gives a bit more information on 26 social media monitoring tools.