7 Things Employees Wish They Could Tell Their Bosses

Your employees have a lot of thoughts. Most of those thoughts they don’t share, especially with you. At times their silence can be a good thing, especially where your ego — or their employment status — is concerned, but their

Business-Principles
Business Principles That You Can Follow Forever

Some business tenets tend to come and go. A company I worked for started a number of “game-changing” transformational programs only to quickly airbrush them out of our corporate history like a disgraced Politburo member so we could start yet

10 Steps to Starting a Business While Keeping Your Full-Time Job

Starting and growing a successful business is very difficult. Pulling it off while you’re still employed full-time and bringing in an income for yourself is even more trying. (I should know; I’ve done it four times.) Starting a business while

Business Principles That Never Go Out of Style

Some business tenets tend to come and go. A company I worked for started a number of “game-changing” transformational programs only to quickly airbrush them out of our corporate history like a disgraced Politburo member so we could start yet

How the Rich Say They Got Rich

Even though everyone defines success differently, for most building wealth is an important factor. In How the Rich Get Rich I shared information gleaned from the 400 individual tax returns reporting the largest adjusted gross incomes, which shows how the top 400 earned their money

How Lazy Bosses Avoid Doing Their Jobs

We all overuse certain words and phrases.  That’s natural. But if you’re a boss hoping to communicate effectively — or be taken seriously  –that’s also a real problem. Platitudes aren’t just annoying. Resorting to platitudes shows you don’t want to listen, don’t

How to Turn Your Great Idea Into a Great Business

Ideas are important, but execution is everything. Here’s one example of just how true that is. You have an idea. It’s a good idea. In fact, you think it’s a great idea. But is it a business? That’s the question

Small Improvements That Can Transform Your Professional Life

If you don’t work in manufacturing – which is very likely since less than 9% of U.S. jobs are in the manufacturing sector – then you probably think continuous improvement has nothing to do with you. And you would be wrong.

9 things the happiest people NEVER do
9 things the happiest people NEVER do

Many people think happiness, both professional and personal, is based on having a bigger house, nicer car, larger income. It’s all about better, faster, higher, more. Yet the happiest people I know focus a lot more on what they do,

11 Affirmations Successful People Repeat Every Single Day

Accomplishments are based on actions, not on thoughts–yet the thought is always a father to the deed. Achievement starts with an idea, a perspective, a point of view, or even just an attitude. (Ideas, perspectives, and points of view like

The 3 Worst Ways to Treat Customers On the Phone

An everyday occurrence is anything but for your customers — so treat every phone call that way. Last week I spent 49 minutes on the phone trying to resolve a problem with a hotel reservation. (I canceled it two weeks

The $7 Million Company With No Managers

You talk about openness and transparency. But do you publicly share revenue figures and key performance indicator results? Do you publish your salary and the salaries of everyone at your company? Probably not. And you’ve probably never even thought about

8 Questions to Ask Before You Start a Business With a Friend

It’s natural to team up with a friend when you launch your venture — but should you? You decide to start a business. You’re excited. You’re motivated. You’re dreaming big dreams. And you’re also really nervous — so you decide